Outcome-oriented political (and administrative) management

1991 saw the beginning of a wave of reforms to introduce business management procedures and tools into public administration. Communal welfare creation and political management are however subject to significantly different rules than corporate management or the production of goods and services.

The two worlds were therefore brought together and a practical approach of outcome-oriented management developed for the political and administrative sector. This approach firstly takes into account that management strategies should be founded not on the administrative product (output), but on societal or individual benefit – the outcome. Secondly, it integrates the viewpoints and skills of societal stakeholders from the outset, and is based on cooperative management procedures – long before Stuttgart 21 and far more extensively. The Kommunale Gemeinschaftsstelle für Verwaltungsmanagement (German local government association for municipal administration), the German Federal Ministry for Family Affairs, Senior Citizens, Women and Youth, and many local authorities in Germany have integrated these concepts into their work.

Wirkungsorientierung: Sozial- und Gesellschaftspolitik gemeinsam gestalten, in: Strategische Steuerung kommunaler Sozialpolitik, Jürgen Hartwig (Hrsg.), 98-121, 2010


Wirkungsorientierte Steuerung in der sozialen Arbeit, Bundesministerium für Familie, Senioren, Frauen und Jugend (Hg.), Schriftenreihe Band 229; Kohlhammer, Stuttgart 2001